These Terms and Conditions govern your use of Neem Genie website. Please read this page carefully. If you do not accept the terms and conditions stated here, please do not register for or use the Site. Neem Genie may revise these terms and conditions at any time by updating this posting. You should visit this page periodically to review the terms and conditions, because they are binding on you.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.

Intellectual property
The content of the Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from Neem Genie.

Unauthorised use of the material may violate copyright, trademark and other laws. If you violate any of these terms, your permission to use the material automatically terminates and you must immediately destroy any copies you have made of the material.

No licence is granted to you in these Terms and Conditions to use any trade mark of Neem Genie.

Neem Genie’s liability

This website is intended to provide general information only in relation to particular medical conditions. This information has been collated by qualified medical practitioners or other health professionals and reflects their views, which may not be the views of the general medical profession. This website does not purport to be exhaustive nor to deal with all medical conditions and health related matters. The information contained on this website must not be used for the purposes of diagnosis nor for choosing appropriate treatment and is not intended to be a substitute for the advice of a qualified medical practitioner whom you must consult about any issue or medical concern that you may have.

Neem Genie uses all reasonable efforts to ensure the contents of the website are accurate and up to date and that the website is available 24 hours a day. However, the material may contain inaccuracies or typographical errors, and Neem Genie makes no representations about the accuracy, reliability, completeness, or timeliness of the material software or links. Changes are periodically made to the website and may be made at any time. The website may be unavailable or access may be interrupted from time to time due to technical failure.

The website and material are provided on an 'as is' basis and Neem Genie makes no guarantees of any kind. Neem Genie will refund or exchange for ANY reason if any customer is dissatisfied.

If your use of the website or the material results in the need for servicing or replacing equipment or data, Neem Genie is not responsible for those costs.



Indemnity
You agree to indemnify, and hold harmless Neem Genie, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, resulting from your use of the materials, any communication posted by you on the website or your breach of any of these terms and conditions.

Miscellaneous
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and Neem Genie ignores this, Neem Genie

will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

Neem Genie shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

If any of these Terms and Conditions are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

If you have any queries please contact Customer Services using the using our e-mail form or telephone: 01547 529277.

Product Terms
Please read these product terms and conditions carefully as they affect your rights and liabilities under the law and set out the terms under which Neem Genie. makes the products available to you ("Product Terms").

Prices
The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery. All prices are subject to change without notice.

Availability
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you.

Acceptance
The purchase contract is made on ordering and paying for the goods and delivery. You will be charged for the goods and delivery when you place your order. There will be no contract of any kind between you and us until you have purchased the goods. Up until payment, we may decline to supply the goods to you without giving any reason. At the moment the goods and delivery are paid for (and not before), a contract will be made between you and us.

Delivery of Products
a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the time for delivery will not be essential to the contract between us. Parcels are dispatched to you by Royal Mail or reputable carrier.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

Returns of items
We hope you will be happy with your purchase. However, if you are unhappy we aim to put things right as soon and trouble free as possible. All of your purchases at Neem Genie are covered by our 30-day unconditional money-back guarantee. Customer service representatives are available via our phone number 01547 529277 or by using the using our e-mail form. If for any reason you are unhappy with any product you have purchased you will receive a full refund. You are covered by this unconditional money back guarantee for a full 30 days from your date of purchase. Please e-mail or call our Customer Service Department as soon as possible..

Any damaged parcels or breakages must be notified to us within three (7) days of receipt of the goods.

Goods purchased from the Site can be returned unopened within thirty (30) days of the date of purchase.

Your statutory rights are not affected.

Cancellation and changes
Please notify cancellation and changes to your order by using our using e-mail or telephone. If your order has not been processed then it will be possible to cancel or amend the order as requested. However if the order has been processed and despatched, then you may wish to return the items for a full refund less any carriage charges incurred.

Payment
You can pay by any MasterCard or Visa credit card, Switch or Delta debit card. Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Payment must be given at the time of placing your order.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

General
These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

If any of these Product Terms are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Customer Services
If you have an order query, please e-mail us using the using our e-mail form or telephone us on: 01547 529277.

Information on the Website
The information provided on this website does not seek to diagnose disease, or to replace medical advice. Proper medical advice should be sought in the first instance. Please exercise caution when taking nutritional supplements and herbal remedies, if the products you wish to purchase have been recommended by you practitioner, it is important to disclose your full medical history and current medication details to avoid potential contra-indications. Please ask your doctor or pharmacist for advice.